How will the Buddy gain access to my home?
You will determine how a Buddy accesses your home. Whether or not you are home, the buddy is able to check out the keys to your apartment or condo at the front desk, or use the lock box that we have provided.
Who is PetnPamper?
PetnPamper is a on-demand premium pet care service that provides you access to experienced pet service providers (we call Buddies) for dog walking, pet sitting, and check-ins 7 days week, 365 days a year.
What are the benefits of using PetnPamper for my dog?
Dogs are innately social creatures who require daily mental and physical activity and interaction to be happy and healthy. PetnPamper takes the worry out of pet ownership by guaranteeing that your dog’s needs are taken care of when you are not available to do so.
How do I get started with PetnPamper?
Visit our home page or the Apple App Store to download our app. You will then be able to tell us about your pet, yourself and schedule one of our three services.
How much does it cost for a dog walk?
The price of a dog walk is determined by your market. In your market, a 30 minute dog walk is $25, for rescues it’s $20, and $5 for an additional dog.
What if my dog has special needs?
We are always here for the needs of your pet. You can note any special needs arrangements your dog requires in the comments section.
What is the vetting process for PetnPamper Buddies?
At PetnPamper, we carefully screen our potential Buddies to insure they have experience with animals, we run a comprehensive verification and background check, and we guide them through a PetnPamper program to ensure professionalism and safety of your pet at all times.
Is my home safe?
Here at PetnPamper we do our best to vet each and every Buddy in order to create a safe community. However, in the event that something does happen in your home, we have insurance up to $1,000,000 to protect your home if you book a Buddy for pet sitting or a dog walk.
Can my dog always have the same Buddy?
Yes! Once you have worked with a buddy you prefer, you can add them to your "Preferred Buddy" list and request them in the future. However, sometimes your preferred buddy or buddies may not be available and then you will have to decide if you feel comfortable making a request with a new buddy.
Are PetnPamper Buddies Insured?
Though we hope nothing happens to your family pet, all Buddies are bonded and insured.
How do I schedule with my Buddy?
Scheduling is as simple as selecting the date and time of service needed. It’s just that simple!
How often should I schedule walks for my dog?
Every dog has unique activity needs. On average, dogs require a 30-minute walk per day; however more active breeds would benefit from a 1-hour walk per day.
